General
How much does shipping cost?
We offer free shipping on orders over $65. For orders under $65, the shipping fees depend on your location.
How do I apply promo/discount codes?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the "Discount code or gift card" field. • Click "Apply" to see your new total before finalizing your order. • Only one code can be used per order. If you’re having troub
What to do if I missed adding a discount code at checkout?
If you missed adding a discount code during checkout, please contact us with your order details. We may be able to manually apply the discount and send you an email confirmation of the adjustment.
What shipping carriers do you use?
We use all major carriers, and local courier partners.
How long does delivery take?
When our US customers place their orders, they are processed on the same day and will take 2-5 days to arrive. Delivery details will be provided in an email coming from us after you place your order. Shipping time for international orders is 6-10 bus
Do you ship worldwide?
Yes, we do! We are happy to offer convenient and cost-effective shipping. * Please note that all prices are in U.S. dollars.
Do you offer refunds or exchanges?
Yes, it is not a problem at all. Just email us directly and we’ll take you through the process. You will easily return the product at no cost if you are not satisfied.
How do I cancel my order?
Please email us including your cancellation reason. We'll process your request immediately. * Note that, we can't process your cancellation request if the package is already shipped.
How do I track my order?
You will receive a tracking email where you can find the link to the tracking page. On that page, you will be able to see where your order is at that particular moment.
My order was marked delivered but it’s not here.
If no one was home when your package was delivered, the carrier probably left it in a safe spot. - Take a look around your place, and don’t forget to check with neighbors or building management—someone might’ve grabbed it for you. - Also, double-chec
How do I make a return?
Reach out to us via email to make a return.