LumosLumos

Please email us including your cancellation reason. We&apos;ll process your request immediately.&#xA0;* Note that, we can&apos;t process your cancellation request if the package is already shipped.

Please email us including your cancellation reason. We'll process your request immediately. * Note that, we can't process your cancellation request if the package is already shipped.

How do I cancel my order?

General

How much does shipping cost?

How do I apply promo/discount codes?

What to do if I missed adding a discount code at checkout?

What shipping carriers do you use?

How long does delivery take?

Do you ship worldwide?

Do you offer refunds or exchanges?

How do I track my order?

My order was marked delivered but it’s not here.

How do I make a return?

Is Lumos Knitting Light useful for all kinds of yarn crafts?

Do I wear it around my neck?

How do I adjust the light levels?

Is it rechargeable, how long does it last?

Does it indicate when it is fully charged?

Would I disturb others while using?

Would it cause neck pain?

What are the technical details of Lumos Knitting Light?

Does Lumos Knitting Light contain lithium batteries?

What are the dimensions?

I'm having button problems with my Lumos

Lumos Knitting Light

What are the dimensions of the Lumos Pouch?

What material is the Lumos pouch made from?

How should I wash the Lumos pouch?

Lumos Pouch

What's the pendant used for?

How small is the pendant?

Yarn Cutting Pendant

What is the size and weight of the tape measure?

How long is the measuring tape?

Does it measure both inches and centimeters?

Is the tape flexible and easy to carry around?

How do I retract it?

Lumos Tape Measure

What does the Lint Comb do?

What is the size and weight of the lint comb?

Can I use it on any type of fabric?

How long does it last?

Will it damage the clothes easily?

How do I clean the lint comb?

Lumos Lint Comb

What’s the size and weight of the Lumos Bag Light?

What are the benefits of using it, and how bright is the light?

How do I use the Lumos bag Light?

Does it have a built-in battery?

How long does the battery last?

Lumos Bag Light

What’s the size and weight of the Lumos Row Counter?

What are the benefits of using the row counter?

How do I use the Lumos Row Counter?

Will I need to charge it often, and how long does it last?

Lumos Row Counter

What’s the size and weight of the Lumos Stretch Timer?

What are the benefits of the Lumos Stretch Timer?

How do I use the count-up (stopwatch) function?

How do I use the countdown function?

What is the memory function?

Lumos Stretch Timer

How do I cancel my order?Updated 8 months ago