FAQs
Lumos Knitting Light
Absolutely. Lumos Knitting Light was designed with the aim to make all yarn crafters feel comfortable with their projects such as knitting, crochet, lacemaking, quilting, applique, embroidery, sewing, tatting, lucet, macrame, tapestry, needlepoint, bead weaving, braiding, tassel making and many more!
The best way to know for sure is to try it for yourself! We guarantee all of our products—if you are not satisfied for any reason, we'll give you a full refund.
Yes, you can wear it around your neck for hands free light. It has a bendable wire, so you can also wrap it around objects if you need it to hang. And the bendable wire helps to adjust the fit if you have it on your neck.
There is a little button to press to choose the best light for you. There are 3 levels of light. 1st is a soft light, 2nd is a direct beam and 3rd is very bright, and the three is a combination of 1&2&3 on each side. Also, if you press and hold the button you can change the brightness as you like. The Lumos Knitting Light will make sure that you get a worry-free knitting session anytime anywhere.
Yes, it is! It has a built-in 1000mAh lithium battery, which means it charges fast and it can work more than 8 hours at one go. The package includes a USB charging cord. You can recharge Lumos Knitting Light by using that cord.
Yes. There's a red light when you plug it in, and a green light when it is fully charged.
No, of course, you wouldn’t. You can set the brightness as you wish according to the environment you are in. You can also focus the light to the point that you want. So that there will be no light except that exact point.
The weight of the product is 3.6 ounces. We guarantee you that you will definitely forget that it is on your neck.
- Input Voltage: DC 5V/1A
- Built-in 1000 mAh Li-ion Polymer Battery
- Material: ABS & Silicone
- Brightness: 10-450 lux
- Switch: Push Button
- FCC, CE, RoHS approved
- Weight & Dimensions: 3.4 oz | 12.8 x 6.3 x 1 in - 96 gr | 32.5 x 16 x 2.5 cm
Yes. It has a built-in 1000 mAh LiPo battery.
It's around 27.55 inches (70 centimeters) when measured from one end over to the other end. It weighs 3.4 oz (96 grams).
- If you have a lot of trouble getting it to turn on, change light type, and/or turn off,
- If the buttons just don’t seem to respond to either a gentle or firm touch,
- If the buttons act differently when you press them,
Learn this trick 👇 Still having problems? — go through that document → bit.ly/lumosbutton
Yarn Cutting Amulet
The amulet is actually a small and practical yarn cutter. It allows you to cut yarn safely and easily, making it a handy tool for knitting, crocheting, and other fiber crafts.
The dimensions are around 2.2 x 1.6 inches, including the top part that lets you attach it to a chain or keyring. It comes in a small pouch measuring 2.75 x 2.75 inches.
Lumos Pouch
The pouch measures approximately 7 x 5.5 inches.
The pouch is made from durable polyester, which is lightweight and sturdy.
We recommend hand washing only to preserve the quality and shape of the pouch.
General
We offer free shipping on orders over $55.
For orders under $55, the shipping cost is $4.95.
To apply a promo or discount code:
• Proceed to checkout and enter your code in the "Discount code or gift card" field.
• Click "Apply" to see your new total before finalizing your order.
• Only one code can be used per order.
If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.
If you missed adding a discount code during checkout, please contact us with your order details. We may be able to manually apply the discount and send you an email confirmation of the adjustment.
We use all major carriers, and local courier partners.
When our US customers place their orders, they are processed on the same day and will take 2-5 days to arrive. Delivery details will be provided in an email coming from us after you place your order.
Shipping time for international orders is 6-10 business days on average. You will see exactly how many days it takes when you proceed to the checkout page. Remember it really depends on where you are.
Yes, we do! We are happy to offer convenient and cost-effective shipping.
* Please note that all prices are in U.S. dollars.
Yes, it is not a problem at all. Just email us directly and we’ll take you through the process.
You will easily return the product at no cost if you are not satisfied.
Please email us including your cancellation reason. We'll process your request immediately.
* Note that, we can't process your cancellation request if the package is already shipped.
You will receive a tracking email where you can find the link to the tracking page.
On that page, you will be able to see where your order is at that particular moment.
If no one was home when your package was delivered, the carrier probably left it in a safe spot.
- Take a look around your place, and don’t forget to check with neighbors or building management—someone might’ve grabbed it for you.
- Also, double-check the shipping address on your order confirmation email to make sure it’s headed to the right place.
- Sometimes, packages get marked as ‘delivered’ but show up a bit later, so hang tight—it might still be on its way!
Still unable to locate the package? Reach out to us via email.
Reach out to us via email to make a return.
Get support
- Contact usYou still have questions? Email us!